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Frequently asked questions
These answers are written to help customers understand the service before requesting a quote. Final scope depends on the site, urgency, access, and confirmed service details.
How often should a restaurant hood system be cleaned?
It depends on cooking volume, grease load, equipment type, lease requirements, insurance requirements, and local inspection expectations. The safest answer is to confirm the schedule during the quote.
Do you clean the hood, duct, and exhaust fan?
The site can accept quote requests for hood, filter, duct, fan, and related grease-control needs. Final scope is confirmed after reviewing the kitchen, access points, and job details.
Do you provide job notes or documentation?
Customers can request quote documentation, job notes, and service summary options. Any formal certificate or report must be confirmed in the job scope before work begins.
Do you offer after-hours cleaning?
After-hours and urgent cleaning requests can be reviewed. Scheduling depends on availability, restaurant hours, job size, location, and site access.
Can you help before a fire or landlord inspection?
Customers can request inspection-readiness cleaning, but any code, fire marshal, landlord, or insurance requirement should be verified with the proper authority.